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Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"My wife and I just purchased our 3rd bike, a 2010 Street Glide from the Fritz Crew. Not sure what it is, but these people at Fritz's understand customer service. From the Business Manager, Sales Manager, Parts and Service these folks love to say they work for Fritz Harley Davidson. Over the years we have been to every Harley Davidson shop we see and nobody can emulate this store. It's been and always will be a pleasure to continue to use this store only for all our riding needs..Thanks Dan,Twila, ED and Lauri...
Lee and Angela Raymond"
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By: Lee Southbury,CT
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"I had my motor rebuilt at Bridgeport and I just want to let everyone know that the quality of the service department from the desk to the technicians is top notch."
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By: Tony Yonkers,NY
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"Hi everyone at BPT Harley, Bought 04 low rider from you guys 2 weeks ago. My sales person was Ted, he was awsome was upfront no B.S from the start. Told him i was interested in the low rider went over bike with me and said I'll take it . He said"boy you kidding wabout buying a bike". Did financing which was painless and took 5 mins. Then Ted hooked me up with insurence agin painless and about 5 mins which saved me 300 bucks, so had to get pipes on her ( thanks to the wife) . Also had bike droped off because was going away for week, called Ted on Friday asked was all set and he asked how my vacation was, thought that was cool, not like the experience i had at local dealer.And the bike was dropped off on time with full tank of gas . Told the guy he was my Santa in august. Everyone listen UP go see these people at BPT harley they will hook you up .Everyone there is awsome . Again you guys and gals ROCK!!!!!!!!!
Kevin Vincent , East Haven, CT"
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By: Kevin East H aven,CT
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"Dear Sir,
I wanted to take this opportunity to express my satisfaction regarding the above. I have been a customer at Bridgeport Harley for many years now. Recently, I had another issue with my starter. I called the service department and talked with Ms. Laurie Ferriero. I advised her that my starter was malfunctioning and would attempt to get the bike there for service. After determining that the bike was located nearby, Ms. Ferriero said that she didn’t want me to risk being stuck on the highway and stated a representative would come and pick the bike up at no charge. I was impressed with Ms. Ferriero being concerned with my safety and well-being. The service manager Ed Grindrod took the time to research the bike’s history and diagnose the starter issue. He made suggestions to me concerning my problem and a solution.
Your service department’s support reaffirms my position that the people at Bridgeport Harley are truly advocates for the customer. Longrider Pete, Shirley Zoeller, and all the rest of the wonderful people who represent your company are the best in the industry as far as I’m concerned.
I will continue to be a loyal customer with Bridgeport Harley.
John C. Sopchak MS
Professor of Psychology
Housatonic Community College
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By: John ,XX
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"I came into the dealership this past Tuesday morning, and had a great time shopping with Maryann. She helped me find a great gift for my husband. The other girl, Sherry, she pointed out was new, and very pleasant also. She helped Sherry ring out my items, and all the while we chatted. I will be back soon! Thank you Maryann. Thank you Sherry. Merry Holidays to everyone there. You really made my shopping special compaired to a "mall" experiance!
Alica Myers"
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By: Anonymous Monroe,CT
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" I just bought my first Harley from BPT Harley Davidson at the age 45 and it truly was a great experience. Dawn was my sales person and she was wonderful, very caring and I really did feel like a part of the family. She introduced me to everyone. The other person that stands out is Dave he is really a nice guy and was also very helpful and courteous. I would definitely recommend BPT Harley Davidson to anyone interested in buying a motorcycle. Thanks guys."
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By: Vincent Milford,CT
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"Doesn’t get much better to walk into a dealership at 5 and ride out on a new bike at 6. I thought fast professional service was rare these days’s until I walked into Bridgeport Harley. My salesman Dave was very professional and was there to answer all my questions. Before I left Dave walked me around and introduced to the entire staff, I was very impressed by the entire organization. Thanks again for a great experience and great bike. Shawn Murphy"
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By: Shawn Milford,CT
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"I would like to say that shopping your store is a very fun experiance. Your clothing girls, Josephine & Maryanne made it a great experiance. Maryanne helped me get a few tops for my wife and kept me laughing the whole time. Josephine rang me out and was also social an interested in an old man's stories.
Next time I come through CT I will plan to stop in and see them. I will also bring my wife, Darla, as she really liked what Maryanne chose and can't wait to see the store and spend my money there either.
Thanks again girls...Charles Bradley"
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By: Anonymous Saratoga,NY
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"Bridgeport H.D is a 1st class AAA+ Rated dealer. They treat everyone like they are a member of the Family. I purchased 4 new bikes from them since 1999 and I plan on my 5th purchase within the next year. There are dealers that are closer to my home but they are not even in the same league as BPHD.Due to illness I have not been able to ride in the past 18 moths but I hope to be out there this year. HATS OFF to BRHD. JOHN DELEONE"
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By: JOHN Meriden,CT
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"Back in October of 07,my brother, his wife, and my brother-in-law came in to Bpt Harley and bought 3 brand new 08 Harley's on the same day. Of course I went with them but I was not financially ready to buy one myself, although I wanted one real bad. The three of them dealt with Dave Schmeer. I was very impressed with Dave when he sold my family their bikes and even though I was not financially ready, I still spoke with Dave and never once did he pressure me do try to buy at that time, he said just come in when you are ready. I liked the way Dave treated the family so I was sure I would go back when ready and deal with Dave. Well I am writing this one day after delivery of my new 08 Road King Classic, 3/29/08. I have nothing but wonderful things to say about Bpt Harley, their entire staff. Right from walking in the door you are greeted with a very warm smile and welcome. Most of all, Dave Schmeer is the best sales person I have ever worked with on any major purchase. He is so very professional, courteous and Dave covers every detail of the purchase making every thing so crystal clear so there is no confusion at all. Dave you are a true gentlemen and you have made it such a pleasure for me to work with you. Thank you very much. Dear Fritz, don't ever lose this man. "
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By: John Monroe,CT
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"I first would like to thank brideport harley on what a truely great job they all did from the friendly greating when walking in the front door to sales,finance,service and parts. What a true pleasure to deal with true professionals,I was never pressured like some other dealers never forced to buy thebike they wanted to sell me and most of all customer service!! Fritz your people made buying a bike the way it was supposed to be a special occasion. I was introduced to Dave in sales,we spoke on the phone a couple times and I once was never pressured he said when I was ready come on in and he had some ideas on bikes for me. March 8 I traved from danbury to your dealership I was greated at the door shirley was very nice and I walked around greated by dave and dawn and told them I was just looking never once was I pressured, then I told dave who I was and I was shown what I was looking for wow just what I wanted, a XL883custom blue/silver with a red pinstipe the price was right and your great finance dept put a plan together for me that met my needs. I just want to say that customer service means alot to me and Fritz your people went beyond the call from the greeting,sales,service and parts I was introduced to very quility people who take care of the customer not just trying to make a buck. what a great experiance sir!!! I will recommend your dealership very highly to friends and diffenetly continue to do business with you thank you and thank your people!! sincerly Tracy R Waldron"
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By: tracy danbury,CT
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" Bought my 08 streetglide right out of the crate did't even test ride it. Why should I it's a Harley. Always had riceburners because I couldn't afford a Harley but now that I have one I can't say enough good things about it.The salesman Jim was great,finance dept. was good to.Thank You Jim for everything.I really can't say enough good things about Bpt.Harley and their staff except thanks."
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By: Robert Derby,CT
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" Bought my 08 streetglide right out of the crate did't even test ride it. Why should I it's a Harley. Always had riceburners because I couldn't afford a Harley but now that I have one I can't say enough good things about it.The salesman Jim was great,finance dept. was good to.Thank You Jim for everything.I really can't say enough good things about Bpt.Harley and their staff except thanks. Bob "
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By: Robert Derby,CT
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"I had some work done to my 2007 Deluxe a few weeks ago, when i came down to take a look at it, i was greeted by the Service Manger (Frank) he brought me out to my bike and explained the work that i had just had done. I loved it! then Frank showed me some other options that i could do to really spice the bike up, well i've spent another 1500.00 on my bike and i'm happier then ever. I work in sales myself, and just being offered the product made the sale. you got me! thanks i LOVE the bike and i will be back and i will bring friends!!!"
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By: Mike WESTPORT,CT
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"I stopped by the dealership on Sunday Jan. 6th to get a gift for my girlfriend. Maryanne your clothing girl was very helpful. She greeted me when I came in and told me to let her know if I needed help. Well, I did. She helped me get a sweatshirt and top, and even wrapped it all up for me. I'd like to thank her, as my girlfriend really liked the items. I will definatly return. The bikes in the showroom looked great too! Can't wait to get riding again. Thanks for being open on Sundays for me! "
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By: Anonymous stratford,CT
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"Melissa is a very valuable employee. She is very customer service oriented, and went out of her way to help me. I live in California, and went to our local HD store, looking for a Christmas gift for my brother-in-law in Danbury. Their selection of apparel was limited, so I resorted to on-line shopping. I found what I wanted, only to find out it was only available in store....dilemma. Found your store to be closest to my family, so I called and explained my situation to Melissa. She asked what I had been looking for,I told her I had the item number, and she offered to not only find it for me, but to ship it to my sister. This above and beyond service to customers deserves recognition, and I will always be shopping here for all purchases, as will my sister ; asking for Melissa to help us. Thank you."
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By: Connie Lake Forest,CA
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"We just visited BDPT H.D. Today for the first time. We made our purchase at another dealer but that didn't matter to this dealership.From the time we walked in the door it was like we had been customers for years. Had our 9 yr old son with us who started feeling ill they made sure that we got him comfortable in their lounge before anything else, and the staff continued coming in to see if he was ok.Melissa in the clothing was a great help THANKS!!!!!When we do decide to buy another bike it will be there until then all the other services will be a pleasure dealing with. Thanks Again "
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By: Maurice & Lori North Haven,CT
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"My 1st purchase of a HD motorcycle was summer of 1998 and I have purchase a total of 4 new bikes from them since then.One of those bikes they had to bring back from the dead after I crashed hard in 1999. They have always been a 1st class Dealer whether purcasing a bike , getting service or just window shopping.I have had over 20 new motorcyles in my life, my experience with BPHD was Best of the Best.Your shop ROCKS . My only bitch is when I found MADE IN CHINA on all your leather Jackets.
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By: JOHN West Haven,CT
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"John D Meriden, CT "
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By: JOHN Meriden,CT
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"you guys rock. the service is amazing. "
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By: ic love shack,CT
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"Hey, if Henry is still around... say hello to him from me...thankx"
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By: Anonymous ,XX
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By: Anonymous killingworth,CT
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"I am a first time rider and buyer. I knew exactly what I wanted in a motorcycle. It had to be HD. I shopped around at a few dealerships in my area not really to impressed. I viewed it like I was going to a car dealership. We all know how that goes. I spoke with some family members who have had HD all their lives, they said go to BPT HD. All I can say is "I won't go anywhere else". BPT HD is the BEST. I recently told my cousin to go there and he is picking up his 2007 softtail this week. Thanks to all at BPT HD."
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By: Frank portland,CT
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"i needed to replace my foam for my badlander glasses becuase of my dog , and pretty much every dealer told me that they were discoutinued and that was discouraging . but when i walked into bp harley and melissa said can i help you find something i gave it one more shot and to my surprise she found them in new york . there are other dealers out there that would love to sell you a new item but bp seems to like to please their customers and let me tell you that if i need something that i will travel to bp to see if i can get it ."
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By: don wallingford,CT
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"I've been coming to Bgpt. Harley for a few years now. dealing with the parts and service depts. After a Sturgis trip last year, I decided to upgrade from my 2002 Heritage Classic to a 2007 Road King Classic. I stopped and talked with every dealer we passed along the way. I knew Dave Schmeer from the parts dept. When he moved to Motorcyle Sales I told him I wanted to buy a new bike. He told me he would give me the best deal I would find anywhere. I came in a few times and bent Dave's ear and kicked tires, Dave always made time to talk to me knowing I wasn't ready yet. Then I went in to buy fuel stabilizer, and there it was....a Black Cherry Pearl 2007 Road King! I called Dave over, and after some discusion with Dave and Ryan, Dave did exactly what he said he would do. He and Ryan went "above the call" All the people at Bdgpt. Harley are great, Parts, Service or Motorclothes you won't find a better group of people anywhere!!!"
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By: Sal milford,CT
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"You are all simply the best!No pressure and no B.S.The guys in parts answer your questions honestly and will tell you if what you want is going to give you what you are looking for,be it performance,style,etc.The girls in motorclothes,are the nicest you can find.No attitudes or pressure to buy anything,just honest advice and help.I am sure sales is great also(wrote another email on your testimonial site),can't wait to get my next bike from you guys.Keep doin what you are doin.A loyal customer,
Ray Baricko
Ansonia,Ct"
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By: Ray Ansonia,CT
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"As any educated consumer, I did a lot of shopping around for pricing on a 2007 FLHRC. Always with the hope of bringing Bpt Harley my business. I sat down with Dave Schmeer and we started to pound out numbers. I then kept shopping looking for good pricing. In the end my loyalty stayed with Bpt Harley where I wanted to be.
Reason being, Dave treated me like a real gentleman and conducted business in a straight forward and honest manner.
I know he went "above and beyond". Together David and Ryan
closed the deal. David is a great guy and I am happy to say I am here to stay with Bpt Harley.
You guys have the best staff of any Harley Dealer I have been to. Keep up the great work everyone!"
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By: Tom West Haven,CT
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"My 2006 FLHTCUI Firefighters Edition is awesome and Dave Schmeer was great with the sale! A good, fair deal with everything up front! Your service dept. is the best and goes the extra mile everytime I need them! Everyone is fair, friendly, and fanatical! I'd recommend your dealership to anyone! Tell Dave since my bike almost made it to it's first birthday on your showroom floor, I'll be bringing in a birthday cake for everyone to share. Chocolate of course! Thanks again, Rich M. North Haven"
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By: Richard North Haven,CT
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"After thinking about owning a Harley my whole adult life, I finally stopped in to Bpt. HD on my 55th Birthday. Dave from Sales and Ryan from Financing made me feel right at home and spent a great deal of time with me until I finally chose a new Soft Tail DeLuxe. It was really a great experience from start to finish. Even my wife, who would have rather had a new kitchen, loves the bike and was very impressed with the dealership. I highly recommend Bpt. Harley to any one looking to fulfill their life long dream of owning a Harley. Thanks to all the staff and I'll be riding over soon."
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By: Dave Milford,CT
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"B.P Harley is the best of the best. I purchased 4 new Harleys since the end of 1998..I will be a customer of theirs for life,,everytime you go there you automaticly feel like part of a family. Everyone knows you by your 1st name. They go out of their way to make sure you are happy with every purchase, does not matter if it is a bike or even just a tee shirt.. There are other Dealers around but not like B.P..they are worth a trip from anywhere."
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By: John West Haven,CT
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"Allaround, you guys are the BEST!!!"
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By: Bill Wallingford,CT
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"I would like to say I went into the dealership to buy my husband a bike for father's day. Frank had to be the best ever sales associate that I have ever come across buying anything. Not knowing the differance between bikes he explained them to me and made my choice a very simple one. I tell all our friends about your dealership and highly encourage them all to take the drive because they will not get the same quality of customer service as we did anywhere else.
Thanks again for selling us a great bike!"
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By: Michelle Middlebury,CT
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"The exact bike I wanted was right there on the floor, my credit report was back within 2 hours, put a deposit down the next day, and 4 days later I was riding home on my new Street Bob! The bike was literally still in the box, and within 4 days it was ready to ride home with nearly $2000 worth of extras on it. All that in 4 days, done in the middle of May, when I'm sure biz is booming... just outstanding!!! This is my 2nd HD, the 1st bought at another place. Over the years, Bpt HD has always had the parts I was looking for, and now after purchasing a bike from them... why go anywhere else? An A+ overall experience. When you're buying the best American made bike, why not go to the best dealer in Ct? Thank you all at Bpt HD for making it a pleasurable experience to spend all that $$$. My Street Bob rules! Hell Yeah!!!"
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By: W Eric Middletown,CT
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"I will not go anywhere else! The experience I had buying my FLSTNI was first class and totally fun! Ryan was great in educating me on the financing of the bike, Jeff in Sales is awesome and the parts & motorclothes teams are always a pleasure to work with whenever the hubby and I stop in. Even in the pouring rain, we'll stop by and just visit - very much a "family feeling" in there! Thanks for everything!
Kim Carpenter"
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By: Kim Shelton,CT
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"Bridgeport Harley Staff,
My wife and I decided to write this letter commending you all on making our Road King Classic purchase a wonderful experience. We were riding most of the day Sunday and just love the bike. Everyone in each department was courteous helpful and professional; what more could you ask for. Thanks again, we will pass the word about Bridgeport Harley Davidson.
Great Job Everyone!!
Bill and Kathy
Berlin CT"
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By: Bill and Kathy Berlin,CT
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"You guys are the best! "
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By: Joe Ridgefield,CT
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"After visiting every dealer in Connecticut (Bpt Harley at least 5 times)I have to say they were the most friendly patient and accommodating.My salesman Frank was the most knowledgable person I met about the product he was selling and answered every question I had and I had alot since this was the 1st bike I ever bought (2006 Heritage softail)"
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By: James Milford,CT
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"Too bad there wasn't a higher star rating to choose from! I just had my Fatboy accessorized from you, and I must say that the ENTIRE team at BHD is AWESOME. Everyone makes you feel welcome, and goes out of their way to treat you with the utmost respect. I live 15 minutes from the "- - other" dealership, but think the 1 hour trip to BHD is well worth the time and investment. Paul (Service Advisor), Steve (Parts Manager), and Paul (Service Tech) have treated me as if I was your only customer. Keep up what you are doing, as NOBODY does it better than you! Bob, Clinton"
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By: Robert Clinton,CT
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"I am responding to your request for feedback regarding my recent service experience. Your staff continues to provide what I consider "first class" service. Although the pick up of my motorcycle was later than was scheduled, after I called to inquire about it, not only did you send someone to pick it up but called me to assure it was completed. The next day I also received a call back apologizing for missing the pick up as well as arranging to have the bike delivered back to me. All in all I am very satisfied with the level and quality of service your dealership delivers and I also want to mention that Paul my service adviser was extremely professional and helpful.
Keep up the great work!
Tony from Seymour"
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By: Tony ,CT
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"I believe that overall your the best HD dealer in Connecticut! I bought my 05 RKClassic from you for two reasons: You rent Harleys, so I was able to try the exact model before I bought it, and you were $1000 cheaper than a dealer closer to me in central CT on the exact same bike! I had a tranny leak, service did an excellent repair in one visit and it was ready before the promised date. The "only" fault I can find with Bridgeport HD is like the other guy said, you don't have as many parts and acc. in stock as the "other" dealer, nobody's perfect."
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By: Ron Higganum,CT
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"Did not get my bike from you but wish I had.Steve and Dave,(the girls at the counter also)are great.Everyone there seems a LOT more dialed in on Harley products and accesories than the place I bought mine from.You guys seem to make sure people feel welcomed.Dealer I bought from seemed only interested in "the bottom line".All my bussines will be done with you,and my next bike will be bought with you.Thanks for making us feel we are part of "the family" not just another source of income.
Sincerly,Ray & Michelle
Ansonia Ct"
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By: Ray Ansonia,CT
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"I really don't think there is much you all could do down ! there at Bport HD better for me. Compared to my other experience in buying my now ex-road king, you are all light years beyond their abilities in customer service. After experiencing the difference I won't even buy a sticker from that other place again. With you guys it wasn't just about the sale of the bike, you guys genuinely seemed to care and focused on being sure that I was getting exactly what I wanted. With Frank's product knowledge and with the staffs friendliness it made you guys the ONLY place I will shop or buy from again PERIOD. It's been a great experience and I will buy again just let me wear this bike out first!!
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By: Ed North Haven,CT
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"From the first phone call looking for my new FLHTCUI to the delivery of the bike to my garage, everyone at Bridgeport HD was great. Frank in sales is a real asset to the dealership. He verified the bike was in your inventory and even had it uncrated on a Saturday so I could come down and look at it on Sunday. A fair price was negotiated and the deal was done. The motto "friendly,fair,fanatic" says it all. Bridgeport Harley-Davidson - well worth the 1.5 hour ride. "
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By: Bruce Weatogue,CT
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"Ted,was my sales person For the purchase of my new fatboy,I have bought parts and delt with the service dept and purchased accessories. "ALL" Have treated me in a way that I only want to purchase from Bridgeport Harley!!!! Great job to a great team! Jack Cruz"
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By: Jack madison,CT
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"they do not keep much in stock for parts/accessorizes 90%of parts have to be ordered
Al, thanks for the ratings. To explain the reason some parts you want need to be special ordered. Well, it depends on the time of the year. The motorcycle business is becoming more seasonal. Therefore in the slow months we do in fact carry less inventory in order to keep employees. It is more of a business decision that we decided was good for us. With the number of accessories that Harley-Davidson carries it, it is a good business practice to carry top sellers. Then to have funds tied up in inventory, that doesn't move till the warmer months. Giving us 5 Stars in other departments, it seems this practice does work for us. For it is our employees that earned the 5 Stars.
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By: Anonymous Wallingford,CT
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"Hello,
Had a great time at the screw winter picnic. It was nice to see everyone. You all always make us feel at home, like family. My last email was me complaining about a new young man that was working in the parts dept., well let me eat my words and say I'M SORRY ! He was very polite, helpful, and just what Bridgeport Harley's employees are all like, GREAT!!! Everyone has bad days, I know that now all to well. So accept my sincere apoligies, and keep up the good work!!!
loyal customers,
linda dennis roy"
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By: linda/dennis bristol,CT
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" Bridgeport Harley-Davidson is without a doubt a class act dealership. The staff was helpful and friendly making it an easy decision to purchase my first new bike from them. I had stopped at a couple of other local dealers and was far from pleased with the service and overall “deals” they were giving me. I knew what I wanted, I new what I wanted to spend and I knew what I wanted for my trade in. I then called Bridgeport Harley-Davidson, spoke to a sales rep. named Ted, and with in an hour I was able, over the phone to purchase the bike that I wanted for what I wanted! Now that’s service!"
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By: Paul North Haven,CT
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"YOUR THE ONLY H.D. DEALER WITH PRICE TAGS ON THEIR BIKES , others DO NOT!!!! TO ME IF YOU DON'T HAVE A PRICE TAG HANGING YOUR HIDING SOMETHING!! YEA $16,500 FOR A STREET BOB AT OTHER DEALERS??? SEE YOU GUYS IN DEC 2006 FOR MY $15,200 "OUT THE DOOR" DYNA "STREET BOB" RICK GOSSELIN"
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By: RICHARD Bridgeport,CT
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"Hello,
Just a quick note to say thank you for a great day! ( show what you ride 2005)
You guys always do it right!!! Thanks again for all the hard work it took to make it all come
together. You guys ROCK!!!
linda and dennis roy
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By: linda/dennis bristol,CT
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"Bridgeport Harley-Davidson is a 5-star class act! After shopping at a "local" dealer (Evil delearship: you know who you are!) we came to Bridgeport HD and purchased our first HD - a 2005 Dyna Super Glide, with zero pain and zero bulls***. We were extremely happy with the whole team at your place! Everyone was super friendly and very helpful. Everyone took their time making sure we were well taken care of. What a great group of people! Someday soon we will be looking to buy another Harley and it won't be from that other big-name dealership. Honestly, we can't even remember what they're called! (Brother who???)
You guys rock and you deserve all the best! (special shout out to Frank!)
Thanks for everything!"
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By: Cheryl & Mike West Haven,CT
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"We live 5 minutes from another dealer and made 2 mistakes by doing bussiness with them!!!! Bridgeport HD is the only place we shop, we visit lots, if were out of state we'll purchase a t shirt, but Brideport has treated us so GREAT we tell everyone to go there. Everyone who works ther is so nice, they always greet us by name and make you feel like your family!!!(with 1 exception, the new guy in parts needs a little attitude adjustment, He's not Brideports normal high standard employee! maybe you guys can whip him into shape!!!! untill he's more cordial we'll just avoid him. sorry had to say that) other than him,
you guys rock!!!!!!!!!!!!!!!!!!!!!!!!!!!!! "
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By: linda/dennis bristol,CT
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"Bridgeport HD is a 1st class operation,you are treated like a friend,I purchased 3 new bikes there since 1998 and will continue to do so.."
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By: john west haven,CT
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"There are other dealers closer to me for sure, but no one could beat Bridgeport Harley when it came to price, helpfullness, knowledge and an overall excellent experiance. Thanks Ted, and all the other wonderful people who work at Bridgeport H-D."
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By: John New Britain,CT
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